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Shipping & Returns

Shipping Policy

Thank you for shopping with Iphone Sales. We aim to provide you with the best possible shopping experience, including clear and transparent information about our shipping policies. Please read this Shipping Policy carefully to understand our shipping practices.

 

 

Processing Time

  • Orders are typically processed within 2 business days after receiving your order. Please note that processing times may vary during peak seasons and holidays.

 

Shipping Time

  • Shipping times vary depending on your location and the shipping method chosen during checkout. Estimated shipping times will be provided at the time of purchase. Please refer to the shipping carrier's tracking information for updates on your order's delivery status.

Delays

  • While we make every effort to ensure timely delivery, please be aware that delays may occur due to unforeseen circumstances, such as weather, carrier issues, or other factors beyond our control. We appreciate your patience in such cases.

Shipping Methods

  • We offer a range of shipping options, including standard, expedited, and express services. The availability of shipping methods may vary depending on your location.

 

Shipping Rates

  • Shipping rates are calculated based on the weight, dimensions, destination, and shipping method chosen during checkout. Rates will be displayed before you complete your purchase.

Free Shipping

  • We may offer free shipping promotions on select products or orders that meet specified purchase thresholds. Details on free shipping eligibility will be provided on the product or checkout pages.

Shipping Destinations

  • We ship to Worldwide. If your location is not listed, please contact us for further assistance.

Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information. You can track the progress of your shipment through the carrier's website or by using the tracking link provided.

  Customs and Duties

  • For international orders, please be aware that customs and import duties may apply in your country. These charges are the responsibility of the recipient and are not included in the product or shipping cost. Please check with your local customs office for information on potential fees.

Delays

  • International shipping may be subject to longer delivery times due to customs processing. We appreciate your patience during these periods.

 Contact Us

  • If you have any questions or concerns regarding our Shipping Policy, please contact us at.

Changes to this Policy

  • We reserve the right to update or modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

    By shopping with Bitcoin Cart, you acknowledge and agree to abide by the terms and conditions outlined in this Shipping Policy.

Return & Exchange Policy

Thank you for shopping at iPhone Sales. We appreciate your business and want to ensure your complete satisfaction with your purchase. Please read our Return & Refund Policy carefully to understand your rights and responsibilities when it comes to returning or requesting a refund for products or services purchased from us.

 

Eligibility for Returns

  • We accept returns within 30 days from the date of purchase or delivery, depending on the product or service. Please refer to the specific product's description for its return eligibility.

Conditions for Returns

  • To be eligible for a return, your item must be unused, in the same condition as when you received it, and in its original packaging.

  • If you've changed your mind about an item you bought or there's something wrong with it, you can request a return.

Return Process

  • Upon receiving your return request, we will provide you with instructions on how to proceed with the return, including the return address.

Shipping Costs

  • Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part (e.g., an incorrect or damaged item). In such cases, we will provide a prepaid return shipping label.

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will be applied to your original method of payment within 3 days.

 Partial Refunds

  • In certain circumstances, partial refunds may be granted (if applicable). This includes situations where the item is not in its original condition, is damaged, or has missing parts for reasons not due to our error.

Exchanges

  • We do not offer direct exchanges for returned items. If you wish to exchange an item, please initiate a return as described in Section 1 and place a new order for the desired item.

 Contact Us

  • If you have any questions or concerns regarding our Return and refund Policy, please contact us at 

Changes to this Policy

  • We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically to stay informed about any updates.

By shopping with iPhone Sales, you acknowledge and agree to abide by the terms and conditions outlined in this Return & Refund Policy.

Need Help? Check Out Our Help Center

We value open communication and are here to assist you. If you have any questions, concerns, or feedback, please don't hesitate to reach out to our dedicated support team. We strive to provide prompt and helpful assistance to ensure your satisfaction.

Customer Support:
For any inquiries or assistance regarding your orders, product information, or general questions, our customer support team is available to help. You can reach us through the following channels:

- Phone: 601-851-2056
- Email:Help_Iphonesales@protonmail.com
- Live Chat: Visit our website and click on the live chat feature to chat with a representative in real-time.

Our customer support team operates [insert hours of operation] to ensure that we are available to assist you during your preferred time.

Technical Support:
If you require technical assistance with any of our products or services, our knowledgeable technical support team is ready to help. You can contact our technical support team through the following channels:

- Phone: 601-851-2056
- Email:Help_Iphonesales@protonmail.com
- Online Support Portal: Visit our website and navigate to the support section to access our online support portal, where you can submit a support ticket and receive assistance.

We aim to respond to all inquiries and support requests in a timely manner, typically within [insert response time]. Please provide as much detail as possible when reaching out to us, as it will help us better understand and address your needs.

Business Inquiries:
For partnership opportunities, media inquiries, or any other business-related matters, please contact our business development team:

- Email:Help_Iphonesales@protonmail.com
- Phone: 601-851-2056

We welcome collaboration and are open to exploring mutually beneficial partnerships.

We appreciate your interest in our company and look forward to hearing from you. Your feedback is valuable to us as we continuously strive to improve our products and services.

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Store Location

44 E 20th St, New York, NY 10003

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©2023 All rights reserved. iPhone Sales

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